Support

We're here to help with your BayFlow questions

Last updated: 2026

Get in Touch

Email us anytime with questions, issues, or feedback

Common Topics

Account & Login

Help resetting your password, accessing your account, or managing team member permissions.

Shop Setup

Guidance on configuring your shop, inviting team members, and setting up job workflows.

Public Shop Pages

Assistance with creating and customizing your public shop page and setting up custom domains.

Billing & Subscriptions

Questions about your subscription plan, billing, upgrades, or changes to your account.

Response Time

We aim to respond to all support inquiries within 24 business hours. For urgent issues, please mark your email with "URGENT" in the subject line.

Quick Answers

What payment methods do you accept?

BayFlow accepts standard credit and debit cards. Details about payment options are being finalized.

Can I migrate my data from another system?

Yes, we can help with data migration. Contact support@getbayflow.com to discuss your specific needs.

Is there a free trial available?

We offer free internal testing accounts for platform evaluation. Contact support to request access.

Do you offer API access?

API access is available on Enterprise plans. Contact sales for more information about integrations.